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The Marketing> Email feature within the RENXT application works with "Constituent Lists" only
We are working on a running campaign that we've been doing since 2019. We have an excel doc that has all donor's names, the person they gave for and the donation amount and we would like to include those fields in the email.0
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Under Marketing: Drop Down "Email" - Need a better way to test the email going out
A list was created and an email sent out. The "test" function has you add your own email, so the merge is unable to be checked. There is no way to test that the merge is working correctly until an recipient of your email replies back to you. It wo...0
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a way to organize images in email templates
It would be helpful if there was a way to organize images used for email templates. While some images are static, many images are new content for our emails.0
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Change the domain that opt out emails are sent from for EmailFinder in the Data Health Center.
While you can change the local part of the email address used for opt-out emails sent by EmailFinder to match the name of your organization, the domain is set as "@dg1.supersendingsystempro.com/lists/it.php" (or "@dg1.supersendingsystempro.com" de...0
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Add "CC" Option to Email Builder in NXT
Enable yourself and your colleagues to receive emails as they are sent to constituents in real time.0
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RENXT feedback loop
When sending E-mails (or test E-mails) the Online Express system says it was sent with a date stamp, whether it was actually sent or not. I have had tests fail from corrupted images, or because our DNS was not set up (SPF and DKIM). I have had to ...0
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Have RENXT prompt you if you are sending from a different domain than a "default" one
We have a default domain set up to allow NXT emails to work with our IT firewall. If someone changes the default when sending an email they block the emails on the recipient list. They have all been warned not to change it but people make mistakes...0
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Provide a link to sign up for emails!
Instead of having to use a third party, you guys should provide a link that we can put on our website that creates a form or something that automatically marks the right solicit code so that they are added to our newsletter mailing list!0
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Calculate open and click rates per the standard formula
RE calculates open rates =Opens/Recipients and click rates =Clicks/Recipients. The standard formula to calculate is =Opens/(Recipients-Bounces) and =Clicks/(Recipients-Bounces). Rates are supposed to measure engagement therefore it should only cal...0
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Ability to click on a constituent's email address link and for our individual outlook account to open new email.
It would save time and effort, which would keep us from copying and pasting the constituent's email address into our outgoing mail if we had the capability to click on the email address and for it to automatically be linked to our individual work ...0