I understand that NXT should match capabilities of Database view; but database is superior in SO many ways.
No database manager wants to work in a web browser- It's SLOWER and subject to SO many problems.
Web view adaptations are common amongst CRMs, but they either charge less because of less functionaltity and an inferior product.
DON'T SUNSET DATABASE VIEW. </3
I was skeptical of the hype but felt we had no other choice than to migrate to NXT last year. "It's loaded with features that will make your job easier."
The sad reality is nothing in NXT has made our jobs easier. Optimized donation forms were not clear enough for donors to properly navigate and didn't allow us the freedom to structure them better, so we had to resort to using other donation forms. Online donations take much longer to process now because we have to link or create donor records, approve the batch, and then correct Every. Single. Transaction in database view.
NXT isn't even close to being able to handle all the variables for each constituent record and donation, and left to its own devices, it will wreak havoc in your database. I would much rather spend my time entering all the data myself than deal with the frustration of having to correct every transaction. I certainly could not entrust this work to an inexperienced volunteer, as I could with other database programs.
Considering how long ago so many Web View issues were documented and still have not been resolved, I fear the day that Database View is taken from us, throwing our database into utter chaos. Please don't even consider taking database view from us until you address and correct the MANY things that just don't work in NXT.
DBA’s need a backend way to manage the data!!
having to wait for the integrated view to catch up to typing (when searching) or to reset after each change (like in tables) creates huge lag time in getting things done!!
If you have to sunset Database View, then please add the capability or view type for Admins where we can see a whole record, similar to Database View. Having to scroll through a whole page to open a specific section of their record is time consuming. The tab capability in Database View allows for quick movement between tabs on a record, so we can look at gifts and bounce back to Actions, etc.
I couldn't agree more. We have started using NXT for some processes like gift management, sending letters and receipts, but anything beyond that is an absolute nightmare. NXT is slow, processes that usually take us 10 minutes in database view are taking upwards of 45 mins in NXT. As a database admin, I really am fearing for our processes as a charity. NXT was presented as something that will streamline and make things easier. I am yet to see that.
Lets expedite this process and put RE7 out of its misery. Just get NXT up-to-speed!!
I agree -- I cannot even use query in webview anymore. As a static query, it throws error after error, timing out and producing "0 results" for basic queries.
RENXT sucks big time. It's not user friendly and it's difficult to find things since there are no tabs. And why, why rename fields? What's the point to change attributes to custom fields just to make an example. Why I can't edit a gift in RENXT or delete it? Web view was created for the fundraisers on the go, to quick find info about a donor, and it's not suitable for DB admins. You don't release that by increasing costs and depleating what was working great, you are going to lose customers. So, KEEP DB VIEW!
Agree 100%. As a DB admin, we need both. Web View is better for some things (e.g. building queries) but DB view is better for other things (e.g. searching queries, as you can use the wildcard). Web View is dependent on server speed which means anything requiring lots of bandwidth will be difficult to do compared to DB, where server speed doesn't matter as much.
As others have said, DB View is for the admins, Web View is for the fundraisers.
I agree. I don't like anything about the Webview. I dread the idea of losing database view.
100% agree, don't take DB view away!
I believe many people are thinking of leaving Blackbaud if database view is no longer available.
Is there a timeline for sunsetting DB view?
Tracy Hernandez, that is very well put: DB view is for the DB admins, and web view is for the fundraisers. I 100% agree!
I agree 100%. We have been on RE NXT for a few months but I have to do most of my administrative work and gift entry on the database because it is much more comprehensive.
DBV is built for DB admins. Web view is built for fundraisers. DBV is too overwhelming for fundraisers. Web view lacks the functionality that DB admins need.
I'm sure it will be sunset eventually, because I can't imagine improvements would be made, but seriously, end of 2026 is WAY TOO SOON.
I agree with all comments listed in this plea to not Sunset DBV. Please allow the the DBA's to continue their work as usual.
Couldn't agree more. WebView is designed for look-only. For data operations, webview is a disjointed mess and feels like a clunky ancestor of database view. BB pays lip service to feedback but continues to press forward with an unsuitable alternative. It is dumfounding to hear NXT trainers tout how wonderful web view is, how much faster it is, how slick it is, and everyone should be using it. I've had so many issues with static queries and select from producing error after error in web view and never producing results. I literally cannot get anything done in webview. You'd think that webview would be an exact copy of DB view with enhancements, but they've gone the opposite direction and have stripped webview of the design layout, functionality, and intricacies that make DB view so powerful and user friendly. I would never recommend BB NXT webview to anyone.
DBV is so much quicker and you can view so much information in one screen where with WV you have to click multiple things and wait for the dreaded green dot to stop bouncing to see something that you can see instantly in DBV.
I agree with all the comments that Web view is primarily for gift officers and Database view is for DBAs and power users. Without Plug-ins, I would not be able to import my gift batches and event participants from the source systems. This would force us to return to manual data entry, which is very time consuming and prone to errors. Even simple things like the Constituent Address record having a field for the 'source' - little attributes like this that are critical for DBAs to monitor and evaluate data health are not available in Web view.