BCC to create action on constituent record
I have see this added multiple times over the years - and it's in so so many other CRM's. It would be amazing for a user to have a BCC address meaning they can add it in to outgoing emails, the email is then sent to NXT at the same time and added to a constituent record.
How it will work?
Constituent emails charity
Member of the charity replies and BCC's in NXT email
NXT then auto places the email and its reply onto the constituent record.
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Guest
- Aug 6 2025
- Reviewed: Voting Open
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A function in which you can BCC an email address on an email to a constituent and it will automatically log the email as an action in a constituent's profile
Merged In an email to a constituent, a fundraiser could BCC an email address that forwards the email to Raiser's Edge NXT and logs the email as an action in that constituent's profile. This would make it easier and faster to log outbound emails to consti...Reviewed: Voting Open
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Want to send an email that automatically BCC's directly to a Constituents NXT Record
Merged This would be useful for our Gift Officers to track email communications. All Gift Officers would be able to quickly review the last interaction with the Constituent. It would eliminate the need to copy the email's body into a Note. Also is diffic...Reviewed: Voting Open
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Please add BCC to Raiser's Edge NXT Emails
Merged We like to keep a hard copy of the email our constituents receive so we can refer back to them if necessary, or if our ED would like to know what was sent in an email to constituents. Please add a BCC field to the email designer so that "hard copi...Reviewed: Voting Open
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BCC Raiser's Edge to create action.
Merged This has probably been posted on a number of occasions, but my organization would pay almost any price to have it implemented. My organization formerly used SalesForce as our CRM but is currently transitioning to RE7 & RE NXT. The #1 feature w...Reviewed: Voting Open
Related ideas
100% need this functionality - was among the most useful functions of Fundraising Performance Management.
Agree! Fundraising Performance Management had this function and it was a game changer for workflow.
All similar: 6163, 6277, 8626, 6009, 413
I cannot emphasize this enough how helpful this is - and is a spot that RE is sorely lacking compared to other CRMs. Hoping it will be fixed soon enough!!
Yes please - this feature is one that our leadership really has a hard time not believing this doesn't exist. They are used to smaller systems that can make this happen. Critical to our working efficiently - working smarter not harder. There are several ideas that basically say the same thing. Many have voting open - This is the newest one that was added by someone on my birthday! Must be a sign.
https://renxt.ideas.aha.io/ideas/RENXT-I-6163
https://renxt.ideas.aha.io/ideas/RENXT-I-6277
https://renxt.ideas.aha.io/ideas/RENXT-I-413
https://renxt.ideas.aha.io/ideas/RENXT-I-6009