For donor stewardship, we would like to have access to e-receipts issued through Raiser's Edge NXT. Similar to Luminate Online, we can access the PDF tax receipt to send directly to a donor if they are experiencing any difficulties. During tax season, we receive multiple requests from donors to have a copy of their receipt that may have been lost or received in their junk inbox.
Agreed sometimes a donor may request a hard copy of their receipt and we should be able to provide this at the press of a button
Yes this would be very useful. We used to use Online Express and a link to the eReceipt was saved as a gift attribute, which was very convenient.