Access or copy of e-receipts in RE NXT

For donor stewardship, we would like to have access to e-receipts issued through Raiser's Edge NXT. Similar to Luminate Online, we can access the PDF tax receipt to send directly to a donor if they are experiencing any difficulties. During tax season, we receive multiple requests from donors to have a copy of their receipt that may have been lost or received in their junk inbox.

  • Guest
  • Jan 12 2023
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  • Guest commented
    November 23, 2023 07:24

    Agreed sometimes a donor may request a hard copy of their receipt and we should be able to provide this at the press of a button


  • Sophie Stoffel commented
    November 23, 2023 05:42

    Yes this would be very useful. We used to use Online Express and a link to the eReceipt was saved as a gift attribute, which was very convenient.