Add ability to send email to non-constituent event participants

There needs to be an option to create an email list in online express from event queries. We do not want to make all event participants constituents in Raiser's Edge, but we need a way to be able to automatically email them event details and follow-up.

  • Guest
  • Oct 12 2021
  • Reviewed: Voting Open
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  • Sondra Bradford-Jennings commented
    24 Apr 17:33

    I just learned today that NXT can't pull email addresses for non-constituents that are contacts for an Org record. That does not make sense. I now have to take extra steps to reach those people. Please make this a functionality.

  • Guest commented
    18 Apr 14:17

    Having the ability to email our event participants would be a game changing in event planning. The current process feels like taking a step back in time when we have to copy & paste and send emails through Outlook.

  • Alissa Clouse commented
    18 Apr 14:04

    This is such a necessary addition to the platform. We have to be able to send emails with event information to non constituents as well as constituents. Please consider this enhancement!


  • Kelly Hunter commented
    October 17, 2023 14:06

    this is such a pain in the butt that we can't do this now... would LOVEEE to be able to more effectively manage guests for our events.

  • Ben Russell commented
    October 13, 2022 19:23

    This feature would be nice in general. We send a monthly newsletter, and it would be great to be able to select non-constituents related to organizations without having to make them an actual constituent.


  • Robin Griffin commented
    August 15, 2022 12:37

    This is needed for List Management records, as well.

  • Lara Dulin commented
    August 04, 2022 17:28

    Additionally, event-related communication should bypass "Do not Email" flags on a constituent or participant record. We can assume that if someone is registered for an event, it means that they want to receive information related to that event even if they have unsubscribed from our marketing emails.

  • Trish van Doornum commented
    June 22, 2022 20:48

    We're newer to NXT and it seems silly that this wasn't a consideration in the build. It's absolutely necessary to reach non-constituent participants.

  • Natasha Nieder commented
    June 15, 2022 14:01

    This is so necessary! We have to manually forward the blackbaud email to guests of sponsors which makes more work for our admin team. It's very frustrating.

  • Susan Cornforth commented
    May 10, 2022 20:21

    This functionality in RENXT would actually be even better - using the email functionality there to send event-related emails is quite frustrating when not all of the participants are constituents.

  • Carrie Aranda commented
    February 10, 2022 16:56

    Please, please allow us to email event participants without them being constituents. Most of our events are corporate sponsor driven so we have lots of "guests". We would love to have the option of making them constituents post-event, but right now, in order to email them event updates (which during these pandemic years has become even more important) we have to make them constituents before ever meeting them at an event.

  • Scotland Preston commented
    January 27, 2022 16:08

    Just started using NXT emails for the first time for event emails. This would be so important, as we have a lot of sponsor guests that we would like to email, without adding them as constituents.

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