Make Lists update live

Having the ability to use lists in web view to manage actions such as calling donors to thank them. Then once the call is completed and the gift is marked acknowledged the list refreshes instantly and that donor is removed. Currently it's 30 mins and this will cause a problem of a donor being called multiple times.

  • Liz Latchford
  • Aug 23 2021
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  • Meredith Friedman commented
    01 May 17:28

    The Lists in RENXT should refresh immediately. I can understand why Dashboards might not, but the Lists being so slow literally degrades my ability to work. I have processed a batch of gifts from database view, and now I'm literally sitting hitting the refresh button on my List until those gifts appear.

  • Suzie Capps commented
    November 23, 2022 18:17

    This is causing huge problems for my hole team. Fundraisers are confused why their gifts aren't marked as acknowledged in the list after they complete the acknowledgement on the constituent's record, and their managers think they haven't completed their work at the end of the day! Since it seems to take our lists over 2 hours to display the change of a gift status from not acknowledged to acknowledge. Makes work centres and lists almost impossible to encourage fundraisers to rely upon.

  • Guest commented
    September 12, 2022 18:11

    This has become a pressing concern for us lately, too! We use static lists from database view to generate letters in web view through Letterbox. Unfortunately, the delay means that we have to constantly refresh and recheck to see when the data on our static list will be visible in order to generate the letters. Very frustrating.