Ability to delete automated recurring gift

We are hoping that the ability to delete an automated recurring gift will be a feature coming soon. We recently ran into a situation when adding a recurring gift, there was an error thrown in NXT and then 4 of the same gift were created in error. But because we cannot delete automated recurring, we are now left with 3 terminated gifts that shouldn't have been there in the first place. Mistakes happen and being able to delete them would be ideal.

  • Krista Lippert
  • Apr 6 2020
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  • Desirae Scott commented
    March 15, 2022 14:29

    Up until last month, I was able to move a rejected gift into a new NXT batch in Gift Management, and then delete the batch. Now that function has been removed so neither batches nor individual gifts can be deleted. This is really impractical!