Agree with all the comments below. This is an absolutely essential feature. The lack of core features such as this makes it difficult to transition fully to web view. If I can't delete gifts entered in web view, then I have to enter gifts through database view.

Why can we only delete gifts through a static list in global updates in NXT? Just give us the ability to delete!!!!!!!!!

It is absurd that this is not available. I recognize that some organizations may be too aggressive about deleting gifts and not following good audit practices - and I have no idea if that was the intent behind removing this functionality - but it is removing it completely is not acceptable. RE is complicated to learn, and mistakes happen.

Critical function needed, no reason for this to exist in database view and not NXT. It's part of gift processing.

Why is this still open? It's a no brainer Blackbaud. Listen to your users - we want to be able to delete gifts.

Why does this not exist? This is such a necessary feature!

We are planning to change from processing gifts in Online Express, to NXT, but this issue is stopping us from doing so. Needs to be changed/fixed ASAP.

The school I work for absolutely needs to be able to delete test transactions. Adjusting gifts to $0 dollars will not work soon with our biggest event coming up we need more control over gift transactions.

Due to human error the ability to delete a gift in RE NXT is necessary. Please allow the option to delete a gift. Work arounds for deleting a gift presented during BB University training do not work.

This is a basic function that needs to be added asap. At a minimum we should be able to delete with supervisor rights. As others have said, adjusting gifts to $0 is not a great solution and other workarounds have stopped working.

None of the previous workarounds are working for this issue. Please fix this. This shouldn't have to be an idea for improvement, as it is a functional issue.

I am having the same issue. Huge flaw to the system.

Until recently I could zero out gifts to be deleted, run a query for $0 gifts then globally delete those gifts. This has only just stopped working (maybe start of Nov 24). Help!! Human error happens! Please reinstate the gift delete for Supervisors.

I cannot be the only user that has mistakenly added a donation twice. I should be able to delete the mistake without having to call for help and without having to amend the donation to $0.00 because it can't be deleted.

I cannot understand why we are unable to delete gifts. We are trying to transition to RE NXT away from database view, because Blackbaud are encouraging us to do this, and yet this is a significant problem. Blackbaud, if you're listening, please fix this now!

This does seem like a no-brainer that should be fixed. I don't understand why this would be set up like this intentionally.

This thread is from February 2021 and the date is now November 21, 2024! I believe it is time to make the change/update so that users are able to delete gifts in RE NXT. This is a problem that causes a messy database. We are humans and need to be able to correct our errors.

This is beyond ridiculous! Restore this functionality immediately.

Ridiculous decision by Blackbaud. We used to be able to move £0 gifts to a new constituent record and then delete the whole record as a work around, but its no longer allowing us to do that. Never experienced this on previous databases before. Please just allow Supervisors to delete gifts.

This is super frustrating, and I completely agree with others that adjusting gifts to zero is in no way a solution. I have worked in many other donor databases and have never encountered such a limitation before.