We have hundreds of monthly donors and a number of them would like to have monthly receipts of their gifts. As a donor to another organization, I know this is possible on other platforms because I get a receipt monthly for my gift via email. Perhaps this can be rolled into the new automated system for recurring gifts in RE NXT.
This is one of the most important components of the online giving system. To not be able to get automated receipts sent adds so much labor on our end that we didn't have to do in our last system, Classy. This is 400 extra people a month now that we have to get receipts to manual that should be automatic.
Mastercard is requiring emailed receipts for every monthly or recurring donation, only a matter of time when VISA/Discover/AMEX require it too. BB needs to add this automated feature in NXT.
The ONLY way this would be helpful is if we have the ability to add format the statement that goes to the donor. We must list the 'no goods or services' statement on every receipt or statement that goes out. Right now this is not available to add on the Receipt Statement.
We transferred off of a much lesser platform on to RE, only to find out that monthly recurring donations do not provide automatic receipts to donors. This is a major flaw, and one that creates a lot of extra daily work for your clients. Please include this updated functionality in an upcoming rollout...