The ability to customize the unsubscribe page
We would like to customize this to add a new language. But also because the unsubscribe message says that you will no longer receive emails from "RENXT org."
In our case, "RENXT org" is the name of our university. So the message says that you are unsubscribed from all mailings from the University. As we are a large university and other departments send out messages from other systems, this gives the wrong impression. The person is unsubscribed from mailings from our department, but not other departments at the university.
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Guest
- Apr 5 2019
- Reviewed: Voting Open
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- +23
Related ideas
We are also a university where we have students reaching out confused as to why they're not receiving ANY communication from us because they accidentally or forgot they opted-out out. Having constituents automatically opt-out of every communication from our org is affecting our day to day. Please change the opt-out to a link where constituents can choose what communications they want rather than a blanket opt-out of everything.
As we have multiple marketing angles, we'd love to be able to have the subscriber change their consents without a full DNC.
We would definately like to edit the unsubscribe message and give options on what they are unsubscribing from. Also a link to resubscribe if they have accidentally hit the wrong button.
We would like to be able to edit the standard unsubscribe message: We're sorry to see you go, to make it clearer that it means no more e-mails from us at all - so no reunions/events invitations etc.....
I'd love just to add which email the user is unsubscribing as other marketing email platforms do - i.e. "Unsubscribe abc@xyz.com". That way, if a user forwards the email to a friend, the friend knows that if they click "unsubscribe," they're unsubscribing their friend's email, not their own. (Just considering how difficult it is to re-subscribe someone after unsubscribing...)
I can't believe this isn't higher voted and isn't a bigger priority.
This is causing us headaches as we are having supporters of our charity unsubscribing from our newsletter, but then also being unsubscribed from our general comms and event information... when they don't even realise they're doing so.
We would like there to be an option for people to select what they would like to be unsubscribed from specifically and for their consent code to be updated accordingly.
I would like an email type in RE NXT Webview Marketing-Email that would map to consent categories so that when building a new email I could classify what type of email, and if a Constituent unsubscribes, they would unsubscibe from only that category, and other types (categories) of emails could continue to go through. I would like to Change DNC functionality so it is NOT "All" or "None"
Same thing for unsubscribing from a "channel" of communications. For example, I no longer want to receive invitations, newsletters, all emails, etc. This would also allow us to create better consent channels around email marketing.