The location dropdown in the action tab… can it be made into a free form field?

I know that if I enter data into that field, save the action, linking into Outlook – it will save the location in Outlook which is important so our professionals because it’s a single point of entry and all the data elements they need appear on their Outlook calendar. However, limiting them to a dropdown is not practical as we cannot possibly capture every location.

  • Guest
  • Dec 13 2018
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  • Guest commented
    December 13, 2018 18:01

    Yes, it would need to be a free-text field -otherwise the integration with Outlook is useless for future actions. Our people need to have all the appointment details in their outlook.

  • Keri Barnhart commented
    December 13, 2018 15:56

    Also, over the years, if you make this table editable by anyone, it becomes a mess with lots of duplicates or near-duplicates and typos. A free-text field would be highly preferable.