Ability to delete profile photo

We added a photo of the wrong person in the NXT constituent profile photo. I am unable to delete the incorrect photo and I have no photo to replace it.

  • Nancy Hartman
  • Oct 29 2015
  • Shipped
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  • Ron Fontenot commented
    June 20, 2019 14:58

    This feature has been shipped.

  • Ron Fontenot commented
    June 17, 2019 14:05

    This feature should be shipped tomorrow.

  • kate James commented
    January 16, 2019 11:31

    We have just been discussing this. If we can't find an up to date photo of someone we use a male/female silhouette (attached). This is how we would get around the 'deletion' of the wrong image or removal of image if it is requested. Might be a good solution until Blackbaud make the changes.

  • Melissa Graves commented
    August 20, 2018 18:04

    Still can't do this and the suggestion is nearly 3 years old?

  • Aaron Boydston commented
    April 17, 2018 15:27

    respectfully, "duh!"

  • Guest commented
    March 24, 2017 13:21

    When I entered a photo that was the wrong person (and also discovered that it couldn't be deleted), I found another constituent who had the same initials (without a photo). Then I copied/saved their circle with the initials and replaced the incorrect photo with it. It now looks like it originally did before I entered the incorrect photo. I know that's not a solution, but it might be a temporary fix until they can update the system to allow you to delete photos. 

  • Jen Claudy commented
    May 05, 2016 16:58

    Nancy, you might try replacing it with your own logo.  We have an icon version (just the graphic from our full logo) that I've used as the profile pic for our dummy/test records.  At least until you have the option to delete the incorrect photo and go back to the empty silhouette.

  • Nancy Hartman commented
    February 17, 2016 00:14

    Any update on the ability to delete photos?

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