Is it possible to use the long description instead of short when entering province/state in online donation form? It is VERY confusing to have short.

We have donors from all over the globe and hundreds of states/provinces. It would be extremely beneficial to have the long description to know what state/province you are actually selecting for billing purposes. Sometimes our donors can't even find their state/province or do not have one in their country.

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  • Feb 18 2021
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Online Giving
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  • HEATHER HILF commented
    16 Apr 18:00

    Speaking of short vs long descriptions...we need the same export formatting options in web view that are available in database view's Export module. In database view, we can export states in short format (OR instead of Oregon) and countries in long format (Germany). We can choose formatting for each field. This is not an option in web view. You have to choose a one format for all export fields; either short or long.

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