We committed to NXT and have been using it, however when we merge records in the dataview Admin, we cannot automatically bring anything that only exists in NXT. This would have to be an incredibly time consuming process of hand-checking records, recreating attachments and adding to the merged record. For all the great forward thinking about NXT, not being able to map to the traditional RE was shortsighted.
Yes, we should be able to merge a record in one fell swoop from one view and all data is included. There is info that exists in the web view that is lost if you merge the records in the database view, and vice versa. This is unacceptable.
Information that is lost when constituent records are merged:
https://kb.blackbaud.com/articles/Article/107529
Duplicate Ideas:
https://renxt.ideas.aha.io/ideas/RENXT-I-813
https://renxt.ideas.aha.io/ideas/RE7-I-4119
https://renxt.ideas.aha.io/ideas/RE7-I-4178