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Portal: ability to update education and employer information
Allow donors to update education and employer information using the portal.Reviewed: Voting Open
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Ability to not display the gender field in the Donor Portal
Our organization has a strict policy on how gender data is collected. If we can not edit or inactivate the Male/Female/Unknown system fields, then please add the ability to remove the gender field from the donor profile page in the Donor Portal.Reviewed: Voting Open
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Enhanced Administrative Controls for Donor Portal Donation Forms and Profile Updates
We would like to see expanded administrative controls within the Donor Portal that allow organizations to customize the donor experience while maintaining appropriate oversight of donor-submitted changes. Current Challenge Currently, organizations...Reviewed: Voting Open
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Allow Fee Covered Gifts to be Edited in the Donor Portal
When donors make an online gift and choose to cover processing fees (Donor Cover or Complete Cover), they are currently unable to edit their gift amount or payment details in the Donor Portal. Donors should be able to self‑manage these gifts in th...Reviewed: Voting Open
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Access to Tax Receipts in the NXT Portal
There must be a way to attach donor tax receipts into the portal (to allow convenient, easy access to donors). We receive this complaint from donors and this would be a huge win for charities and donors alike.Reviewed: Voting Open
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Pledge Payment in Donor Portal
There is currently no way to process pledge payments via credit card or ACH that isn't a manual lift. This portal seems to be the perfect solution. Can we add "pay my pledge" on the portal?Planned
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Allow us to change external-facing fund names on annual statements and in the portal
We need our funds to be labeled a certain way for internal tracking purposes, but seeing those names would be confusing for donors. It would be great if Blackbaud would allow us to change the fund names that donors see on the annual statement and ...Reviewed: Voting Open
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Allow messages for portal invite to be customized.
It would be very useful to be able to edit the message sent to constituents who are invited to use the portal. This would allow us to use this portal to easily complete board member onboarding with ease.Planned
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Review Donor Portal profile changes before they go live
The ability to approve any profile changes users make in the donor portal is crucial. We cannot use it until this is added - changes going live directly into the DB cause way too may issues with data integrity.Reviewed: Voting Open
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Option to remove button to delete my record on portal
We don't want portal users to have option to remove their recordWill not implement