-
NXT needs to step on the gas
We just migrated to NXT. It's slow. Paleolithically slow. With 2 log-in IDs and 2 passwords, I clocked how long it took me to get into the system: 42 seconds! This is unacceptable! What the Blackbaud reps sold us over the phone vs. what was delive...0
-
Be able to update Gmail conversation threads in the same action
This is for the Blackbaud plugin for Gmail (I am not sure if it applies to Outlook). Assume you e-mail a prospect and you save the conversation (all is well on their record). However, if the donor responds back - creating a conversation thread -...0
-
Custom Fields on Initial Action Screen
We can now access Custom Fields on Actions, but they are only accessible once the action has been saved and re-opened. I have some employees who will start to enter Custom Fields on Actions, and it would be helpful if they were accessible from the...0
-
Outlook add-in to work with specific e-mail types (eg. Work, home, secretary vs email, email1, email2)
If we change the e-mail types from Email, Email1, email2, etc to more descriptive e-mail types such as work, home, secretary, daughter, etc then the outlook integration can not find the e-mail address and does not work.1
-
URGENT - Action Start and End Time fields are not populated when using the RENXT Outlook Add-In
When I initiate an email very often that is the beginning stage of an OPEN action and the fact that NXT assumes that the email is COMPLETED is counter intuitive especially when I change the status to pending NXT actually changes the status to COMP...0
-
Filter open actions by pending, ongoing etc
We can filter actions in workcentre by open, past due or completed, but open includes all open actions, like those marked open but pending or ongoing. I'd like a way to just see open actions, not those pending, so that I know which I need to actio...0
-
Past due status for actions to pick up on time not just date
Currently actions are only marked as 'past due' if the day has passed and not the time. It would be helpful for actions (esp meetings) that are due today but have been missed to be flagged up0
-
Description field in payables needs to allow more characters/ increase the length of the description box
Some vendors have alot of items on invoice...please increase the description box to allow for a better description of items purchased0
-
Move action to different constituent
Create the ability to move an action from one constituent to another, similar to the ability to do with with gifts. It's not uncommon for our gift officers to add an action to the "wrong" spouse's record. Right now, my options are to recreate manu...0
-
Increase functionality for Workflows in NXT
Make an unlimited number of characters for notes in workflows and also include the ability to include media0