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The need for SPEED in NXT
Hi all, We recently upgraded from RE7 to RE NXT and I'm having a difficult time with speed. In short, what previously was instant at the click of a button, now takes anywhere from a second to a minute to wait for upon clicking. I'm trying to be a ...1
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Password Reset - When the time comes where a password reset is required or even when setting up a new users password it would be helpful if the program stated how many characters were required. It isn't until you put in a new password that the program alerts you to the amount of characters requred. When you put in too few it causes some wasted time trying to figure out how to get back in.
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Make product update briefings country specific
Time and time again I get notification of a product update, and start to get excited about the new feature or improvement - only for right at the end of the article to read "this is for US only, it's not available to Canada". So maybe make your up...0
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Start a new case with Customer Service by Email
The only ways to open a new case with Blackbaud are 1) Chat with support or 2) Call support. However, these are only available during normal business hours. How do I start a new case outside of normal business hours, when it's more likely to be an...0
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Toggling the 'scroll-to-round' feature when entering a journal entry
I noticed when I was entering a large journal entry and tried scrolling that the row I was working on had rounded. In other words, it seems that if I'm clicked into a row and entering a number that if I scroll on my mouse that it rounds upward or ...1
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Add a feature to adjust gift between 2 different pledges, or adjust a gift from cash to pay-cash.
There have been multiple occasions in which it would be helpful to have the ability to adjust a gift from one pledge to another. We have many constituents with 2 pledges. It would also be helpful to be able to adjust a cash gift to a pay-cash.0
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Add back number of people in line for chat
I started a chat and 20 minutes later, it is still "connecting to an agent." It used to tell you how many people were in line ahead of you, now I have no idea if it's a connection issue or if there are 35 people waiting for support and I'm going t...0
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Add "Created by" in the hosting FIles Folder...
Each user is limied to 100MB of space in the Files folder...when you hit that limit it would be easier to delete files if you knew which ones you actually uploaded or created.1
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Simple - yet, helpful: Please enlarge the window for Phone Numbers and Email Addresses. Yes?
Hello, The current window for the Phone Number/Email Addresses window is quite narrow lengthwise. This makes it incredibly difficult to see, at least a partial list please, of contacts at a single glance. Would it be at all possible to enlarge the...0
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Printable NXT Documentation
The Welcome! NXT documentation is very thorough and helpful. it would be great if there was an option to print all the documentation at once (in order) rather than having to open each section and/or click on each link within a section to get to th...1