New online recurring gift and payment

If a constituent creates a new recurring gift in NXT online donation form AND makes their first payment at the same time. The payment doesn't show up in the gift batch - JUST the recurring gift set up. I cannot edit the gift to put in campaign information so I have to go into database view to edit the first payment on the gift manually. It shows it has a batch number but doesn't show up in the batch itself.

  • Marcia Berry
  • Apr 11 2026
  • Attach files