The update recently made to NXT that now asks for the CSC (CVV) and postcode, and not the name on the card, is very unhelpful. We need to have the "name on card" otherwise it comes through to Merchant Services as "No name", which makes it near impossible to figure out which donation belongs to who.

We also cannot ask donors to put their CSC code on postal donation forms - if that goes missing in the mail then anyone potentially has full access to that donor's credit card, so frankly, this change is quite dangerous.

Making changes to suit backend checks is one thing, but you also need to determine how it affects the actual users