Add ability to change where it says "spouse" on the top of Raiser's Edge profiles to instead say "second member"

it has created some confusion between our front of house and members who are not married but instead have a different relationship with their second member. I know it's possible to say the relationship below in the relationship section, but on a quick glance at RE Web this has led to some awkward interactions and sometimes angry customers as our staff ask about a spouse and then it turns out to be a mother/son, friends, collogues or another relationship where two people share one membership.

  • Kaitlyn Nightingale
  • Mar 10 2026
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