Since the launch of RE NXT Grid View for gift processing, pending incoming debit/credit card gift batches no longer display the BBMS account from which a gift will be processed.
Previously, I could:
See which BBMS account a gift would process from
Change the BBMS account within the pending batch before approval
This functionality's useful for organizations with multiple BBMS accounts. In our case, we have five. Before Grid View launched, when a gift was received via a main online giving page designated for one of our Colleges, I could correct BBMS, aligning it with the gift's designation, during pending batch gift processing.
After speaking with Blackbaud Help, I understand this feature's not currently available in Grid View.
Please click "VOTE" to restore BBMS account visibility and editing within pending batches. Thanks.