Find inactive constituents in NXT gift | Ideas for Raiser's Edge NXT

Find inactive constituents in NXT gift batch

We sometimes receive donations from donors who are inactive. In database view it's easy to find the record, add the gift and make the record active again, all from the gift batch. In NXT gift batch, you cannot search for inactive records. We risk getting duplicates, unless our gift entry person searches for the record outside of the batch, makes it active, and then goes back into the batch to search again. It would be much easier if it was possible to search for inactive records within NXT gift batch.

Amanda Tindale
Jan 23 2026
Reviewed: Voting Open

Batch Entry

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Guest commented

10 Mar 09:52

Yes please - it's crazy that webview can't find inactive people in the batch when it can find them by searching. And when it then says there's a duplicate, you can't select that duplicate and add them to the batch. You still have to go to the record and untick inactive for it to appear on the batch.

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Kevyn Barnes commented

26 Feb 20:47

Yes, please. Needing to leave the batch to search and see if the person is truly new or a returned lost/inactive donor slows down data entry and really makes it difficult to recruit data entry help when needed.

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