I had this with a prior CRM, and it allowed us to pinpoint (and fix!) names after someone outside of the data team uploaded a huge import of records to an API connected system that we didn't control with a CSV that had an error on every record. We would have had no hope of fixing an issue like that in the way Raiser's Edge is currently

Without having to buy a 3rd party app.

Knowing when a field is edited and by who helps us tremendously. It can also be used as a training aid - If I see something done wrong, I can go to that individual and let them know what they did wrong and train them on the correct way to do it.

This would be extremely useful to track down issues!

I also want to echo Velma Matt's comment - it helps identify which team member needs some support and training, which gets down to the root 'issue,' so it prevents recurring issues and supports overall data health and accuracy.

Where "paper trails" are necessary in many other aspects of nonprofit/charity life SOPs... this is another area where a paper trail/digital trail needs to exist!

Definitely

Yes - and, to piggyback on this - to be able to track versioning! What it was prior to changing, and what it was changed to, and when(!) This was a lifesaver for me in other CRMs that had APIs, it helped me track issues or resolve them before they became a problem for leadership.

It also helped me understand which team members needed support and additional training - and sometimes, it even revealed integration issues that didn't stem from the team member.

I'm beyond shocked NXT doesn't already have built-in audit trails; they are a safety rail for your data security and data integrity.