I would like the chat support feature to have an option to make a sound when the support agent has responded. This would allow me to efficiently work on other things on other windows while the support person is working on the solving the problem. Then when they are ready for me to look at their response, I would hear a ding that would allow me to promptly be back in the chat. Currently I feel like the only option is to do nothing and stare at the screen waiting for them to research and find solutions. Thank you for considering!