Merged idea

This idea has been merged into another idea. To comment or vote on this idea, please visit RENXT-I-2333 Expand RENXT email Marketing to Include Primary Contacts for Organizations.

Allow NXT Email to send to Org Relationship Contacts Merged

We create queries for our newsletters and appeals, and many times send to all Primary Relationship Contacts on an Organization Record. Not all Relationship contacts have a constituent record. We need to be able to target all primary contacts on our organization records.

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  • Nov 11 2025
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  • Susan Rockwell commented
    25 Jun 14:27

    YES! If Blackbaud is planning to shut down Online Express in summer 2027, they MUST MUST MUST implement this before then. We cannot have every organization contact have a full constituent record without really gumming up our snail-mail mailing list and other operational procedures. The ONLY reason we still use OLX is because of this feature and it will be a disaster for us if this is not implemented before OLX goes away.

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  • Kristin Gilbert commented
    December 11, 2025 20:23

    This idea is similar to

    RENXT-I-6640

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  • Kristin Gilbert commented
    December 11, 2025 18:35

    THIS IS HUGE! Not only do we need to be able to do this, currently we're not even able to send a personalized email through RE NXT to both organizations and individuals because there is no field that brings in a salutation/contact/name that makes sense for both individuals and organizations. This is a huge oversight and must be addressed.

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