agreed! this is a non-starter for us in NXT. The fact that you cannot fully remove a solicitor is beyond me. Simply changing or inactivating a solicitor is not the answer. Right now we have to go into database view to delete a solicitor, which means very few of are staff can perform that function. And when db view goes away, every record will just be a mess of obsolete data that cannot be removed. I understand that maybe some groups will want to keep that history, but please do not force all users to do so. Please give us the same freedom as in db view. For this and many other functions.