Merged idea

This idea has been merged into another idea. To comment or vote on this idea, please visit RENXT-I-8865 Make mailing address mandatory.

Requiring Mailing Addresses Upfront in Raiser’s Edge NXT Optimized Web Forms Merged

Key Reasons for Collecting Mailing Addresses During the Donation Process

Reason

Organizational Impact

Legal & Regulatory Compliance

Ensures compliance with state solicitation law, IRS reporting, and audit requirements

Donor Data Quality & Integrity

Prevents data loss, ensures single-source-of-truth records, and maintains data hygiene

Stewardship & Donor Engagement

Enables prompt acknowledgements, thank-you letters, and tailored stewardship campaigns

Geographic & Portfolio Assignments

Allows segmentation, portfolio manager assignment, and major gift prospecting based on region

Address Validation & Mail Deliverability

Reduces undeliverable mail, cuts waste, and supports accurate communications

Fundraising Planning & Segmentation

Powers precise direct mail and multi-channel appeals, events, and campaign analytics

Tax Receipts & Regulatory Documentation

Ensures IRS-compliant acknowledgements, especially for gifts over $250 or in-kind donations

Donor Privacy & Trust

Upholds privacy preferences through opt-out/opt-in framework and secure handling

International & Special Case Handling

Enables global stewardship and compliance with international address requirements

CRM Configuration Flexibility

Supports customized data model, aligns with organizational policies, and delivers a tailored UX

For each of these reasons, failure to collect an accurate, validated address at the point of donation introduces inefficiencies, compliance risk, lost income, and missed opportunities for donor engagement.

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  • Sep 12 2025
  • Reviewed: Voting Open