PLEASE let us create bulk acknowledgement conditional acknowledgement letters within NXT without having to do a conditional mail merge outside of the system (much like the old days of RE7 mail)

There are external apps that have this functionality, but it is something that is an essential part of every fundraising organisation's activity (even more so for those who have not yet embraced email acknowledgements). If Blackbaud wants NXT to be a comprehensive solution, organisations should NOT have to pay additional money for bolt-ons, and it should be an integral part of NXT.