We recommend adding functionality in RE/RENXT donation forms and batch processing so that donor-covered fees are automatically assigned to a designated campaign and appeal.
Currently, donor-covered fees inherit the campaign and appeal of the associated gift, which causes challenges for both reporting and finance reconciliation. To address this, we have created a dedicated campaign and appeal for donor-covered fees. However, at present, staff must manually update each record, which is inefficient and error-prone.
Why This Is Important:
Accurate Reporting: Donor-covered fees should not inflate giving totals in the Annual Fund or other campaigns. Automatic assignment ensures campaign and appeal reporting reflects true donor intent.
Finance Operations: Business Office partners require donor-covered fees to be tracked and reconciled separately for GL alignment. A dedicated campaign/appeal improves financial transparency and compliance.
Efficiency & Data Integrity: Manual updates increase staff workload and introduce risk of errors or inconsistencies. Automation would streamline processing and ensure clean, accurate data.
Audit & Stewardship: Having donor-covered fees categorized correctly supports donor transparency, audit requirements, and stewardship reporting.
Proposed Enhancement:
Add an option in donation form or batch settings to specify a default campaign and appeal for donor-covered fees.
Ensure these values are applied consistently across online gifts, recurring gifts, and imported batches.
This automation would save time, improve accuracy, and strengthen reporting integrity for Advancement and Finance teams.
I totally agree with the proposed solution. This slows down every transaction that covers credit card fees which is most of our donations.
We are experiencing the same issue. We are unable to account properly for the fees and have to follow a manual spreadsheet review process to align with Finance monthly. Having the ability to assign a specific campaign and appeal to the donor-covered fees would eliminate the need for this extra work, ensure accurate giving values, and would allow the fee coverage to be captured/analyzed year over year using the campaign/appeal value. Ideally, there would be an option in admin to set the default camp/appeal annually as well as the ability to modify in forms/batch for organizations that need accounting/reporting flexibility.
Would you rather have no appeal or campaign assigned (just the fund?) Just curious!
Thanks for your idea submission!