Yes, please! It would make our admin so much more accurate having the SMS/TXT button in the Action section! It's now 2025 and I would so love this! Thank you!
I'm shocked that this doesn't have more votes. We would like to use this to study email vs text vs phone call engagement attempts. This feature would allow us to document outreach appropriately and report on the efficacy of text outreach.
Our fundraisers are finding that donors are responding to texts much more frequently than to emails. We'd like to be able to track the response to those text actions but it's difficult to do without a Text category.
We use texts and really need to have this as an option when adding Actions to constituent records.
Yes, please! It would make our admin so much more accurate having the SMS/TXT button in the Action section! It's now 2025 and I would so love this! Thank you!
I'm shocked that this doesn't have more votes. We would like to use this to study email vs text vs phone call engagement attempts. This feature would allow us to document outreach appropriately and report on the efficacy of text outreach.
Please!! Still wanting this in 2024!
LONG overdue!!! yes please!
Our fundraisers are finding that donors are responding to texts much more frequently than to emails. We'd like to be able to track the response to those text actions but it's difficult to do without a Text category.
Agreed!
Since migrating to NXT, gift officers ask me about this often. I'd love to see this.
More and more of my communications are by text, not email