Event Forms are currently unusable for our nonprofit because Online Data Review and specifically being able to use "Review and match all transactions" (a necessity to prevent drastically increasing our number of duplicates in the system that would need to be manually fixed) doesn't work for Event Registrations. It needs to work for both gifts AND event forms.
I was told this was on schedule to be added by the end of 2025. Without this modification I spend too much time correcting duplicates and event records going to the wrong records. It would be helpful to give us a new date that this is expected to be completed.
This needs to be added yesterday. It already exists for the donation forms how hard can it be to do the same for the event forms.
The fact that records automatically get created if not recognized is nuts and preventing us from using this feature. Please fix!
We're currently having the same issue. We switched over because they said OLX was going to be going away and now we're getting duplicates because one thing is changed and it might just be a shortening of an address and now we're having to add more steps on top of processing the registrations. I shouldn't have to go back to an archaic system to be able to manually match individuals and not have records automatically created without review.
Please make this happen. 🙏
Please please please stop the system from creating duplicate records!
This functionality is essential for preventing duplicates in the system. Please prioritize.
This is needed. The event form data review seems to be built from the same review used by the online gift forms, but with less functionality. I'm not sure why it wouln't operate in the same way, but checking only first name and email causes a lot of uneccessary duplicate records.
This absolutely needs to happen - We have multiple events going on currently, and it takes me a tremendous amount of time to review duplicates and participant records that have not been matched to existing constituents. We dropped NetCommunity to switch to NXT's event forms, and it's very frustrating using a half-baked product!
This is a must have - a holding area where we can approve transactions first. Your registration page is useless for me without this!!
Is there a timeline yet as to when this issue might be addressed?
Please add this!!
Yes, please implement. I am having to do cleanup of new constituents that are automatically created when the spouse who isn't primary is the one who registers the couple.
Yes, please!
100% to adding this!
Agree, please do this.
Please implement this! We have a great deal of public events whose registration forms are set up in NXT and the inability to match/review records is causing piles of duplicate records that I need to clean up. The functionality that already exists in the donation forms would be so helpful here.
I 100% agree that having the same ability to choose the constituent from a list is a must have. To many duplicates to much work for those who have to keep the database clean. You offer this in dataview now offer it in webiew.
100% agree. I find it frustrating that Blackbaud introduced this functionality for gift transactions but not event registration forms. Different teams working on each little part of the system, and seemingly not being coordinated well.
Mary Beauclair I cannot agree with you more - and for tributes too! (That was just recently added.) We would have to hire someone to do merging all day to keep up with this and it's not possible to hire at this time - thus my very clean database is quickly on its way to being a trash heap and I am doing most of my work in Excel. We don't have the choice of not using NXT for internal reasons.