Add minimum donation amount option to Optimized Forms

We've been hit with a large number of fraudulent PayPal transactions utilzing the new Optimized Forms. Adding a minimum donation functionality similar to what the Standard Forms and Online Express Forms have would be extremely helpful at combatting these fraudulent gifts and potential subsequent chargebacks.

  • Michaela Gondella
  • Jul 31 2024
  • Reviewed: Voting Open
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  • Guest commented
    31 Jul 21:01

    I am trying to understand why this was not included in the first place as it would be best practice and was in all the prior iterations.

  • Leanna Smashnuk commented
    29 May 19:09

    My organization has had auto receipting turned on for the last few months, and the number of fraudulent transactions through our website are getting out of hand. Without the ability to turn on minimum donation amounts using the Optimized Donation Form, we are forced to waste time refunding fraud transactions instead of fundraising.

    The fact that the optimized donation form came out after the standard donation form is what is most unfortunate here. BB took one of the most important functions and threw it out the window. I have heard from their product team that they are not even considering turning this function on. Frankly, this is why there are so many CRM competitors in the market now. Come on BB, do better and listen to your customers.

  • Lucy Ruiz commented
    24 Mar 15:51

    Adding a minimum donation amount can be a great fraud prevention measure.

  • Guest commented
    24 Mar 01:22

    please! I don’t want to be burning money processing $1 donations!

  • Catherine Mullaney commented
    26 Jan 21:43

    Please, please, please add the ability to set a minimum donation amount on the optimized form. This it vital to help stop fraudsters from using the form to test stolen credit card numbers.

  • Jennifer Gallo commented
    October 21, 2025 12:13

    Different minimum per form, please.

  • Danielle Lifshiz commented
    October 17, 2025 11:44

    different minimum per form please.


  • Gemma Hayden commented
    October 17, 2025 08:03

    Hi Samantha, different minimum per form please.


  • Waseela Mohamed commented
    October 16, 2025 17:57

    Thanks Samantha, I would appreciate the flexibility of setting a different minimum per form as campaign and appeal targets differ significantly depending on fundraising goal and audience.

  • Ravneet Kaur commented
    October 16, 2025 17:31

    Hi Samantha - I believe that according to the standard form, you have the option to set a minimum donation amount per form. If this feature can be carried over to the optimized form, that would be great!

    I would vote for having the flexibility to set different minimum donation amounts for each form. For example, for some campaign-related forms (specifically for Tribute), we set a minimum donation amount that differs from the general form.

    Hope this helps!

  • Elizabeth Johnson ⭐ Community All-Star commented
    October 16, 2025 17:24

    Thanks Samantha for asking. I would want to set it by form and not be uniform. I agree with Karen that there are many valid reasons for this and I think this is the best way to offer those choices.

  • Admin
    Samantha McGuin commented
    October 16, 2025 17:19

    Hello voters! Quick question for you - would you need to set a different minimum amount per form, or would you prefer an overall setting to set this across all of your forms?

    Thanks!

  • Jennifer Gallo commented
    July 14, 2025 12:58

    This is a must for us!

  • Michele Badame commented
    June 30, 2025 14:21

    Ours defaults to $150 and the donor must clear that amount and enter their desired donation amount. $150 might be a little off-putting to some donors. I'm hoping that there is a way to change this.

  • Karen Diener commented
    June 26, 2025 12:32

    Organizations have a lot of valid reasons why this is important. Customers need choices.

  • JoAnn Strommen commented
    June 25, 2025 19:53

    We like to have a minimum gift amount to prevent multiple small gifts from same donor when there is some kind of a campaign contest looking at number of gifts/donors. Prevents one person from making multiple gifts on their card on behalf of other people in their group/department.