I have the same issue with not being able to modify the Gift Type on the NXT Batch. But, the situation is slightly different. I had a gift come in through the form that was a pledge payment. The gift included Donor Cover, so the gift amount was greater than the pledged amount and it wouldn't let me select the pledge. To get around this, I went into database view and changed the pledge amount to match the transaction amount (gift + Donor Cover). Then I was able to find the pledge and link it to the gift. Once it was linked, the Gift Type became "Pledge Payment" rather than One-Time gift. This is what I needed. I then split the gift so that I could distinguish between the original pledge and the Donor Cover payment. When I went to approve the batch, however, I was not able to approve it and there was an error that I could not fix.

In working with customer support I have learned that the reason the batch cannot be approved is because of the Donor Cover on the transaction - pledge payments with Donor Cover are not currently supported.

Ok, that is a different issue that seems to need attention, but I am posting this here because now that the gift type is "Pledge Payment" it is stuck this way. To test it out I tried changing the constituent on the unapproved gift. A different constituent would not have the same pledge, and there is nothing present that I can link the gift to. Despite this, the Gift Type does not change back to One-time gift and the gift cannot be saved. You may wonder why I would need to do this - well, it has happened and depending on how well fundraisers communicate with their gift processors and how many sponsored events/pledges an organization has, this is likely to happen regularly. The situation would be this - say I accidentally put the gift on an organization as a pledge fulfillment, but then before approving the batch my fundraisers tell me that it was actually a gift from an individual, and it was not the fulfillment of the organization's pledge, I would need to be able to make this change on the gift before approving it. It is not an unlikely scenario - any field that is editable in gift batch entry in database view also needs to be editable in NXT gift batch entry. Gift Type especially is important because it is used in reporting, not to mention the need to be able to send gift acknowledgments within 48 hours of receiving a gift. If we cannot make the needed changes and approve/commit gift batches with the same ease as is done in database view, gift processing and donor acknowledgements become complicated - this is bad for donor relations and customer satisfaction.

Please let us know if you have questions about why we need this functionality or what the workflows are that we are trying to do. To us it is obvious that this is necessary and it should be obvious to you as well. If it is not, please ask so we can further explain. Thanks.

Same issue! Please find a way to address so we don't have to do any of these workarounds. Thanks.

Tried the new forms (loved those btw), but ran into an issue where because the gift type cannot be changed our distribution to the GL went completely awry. Online gifts are not cash gifts, but the gift type defaults to one-time gift which is mapped to cash? I also need the ability to change the gift type to Other and had to remake a number of gifts (and just live with the $0 mistakes in the database forever because those gifts also cannot be deleted in any way - thanks for that). Literally a total dealbreaker for us on the new forms. I cannot use any of these new systems until we find a workaround or some kind of solution for this.

Allowing us to change they Gift Type in NXT Batch would be very useful. Event registrations are not a donation and need to have the Gift Type of OTHER. Currently I must add a $0.00 gift in the batch. Then after it is approved either split out the amount when Benefits are involved, or change the amount over to the Other Gift Type gift, and delete the One-time gift. This doubles my work when using NXT registration forms.