Merged idea

This idea has been merged into another idea. To comment or vote on this idea, please visit RENXT-I-2720 Add "Fund(s)" as a merge field on donation form confirmation emails and notifications in web view.

Restore Fund Description to NXT Online Donation Form Email Confirmation Merged

Why did Blackbaud remove the Fund Description from available merge fields within the NXT Online Donation Form Email Confirmation? This is a critical field as donors require assurance their gift was directed to their intended fund. Donors do not care about the unique transaction ID, but rather rely on accuracy of the transaction. This is not donor-centric. Please restore this field.

  • Guest
  • Jul 7 2022
  • Reviewed: Voting Open
Online Giving
  • Catherine Wolfe commented
    February 06, 2023 19:07

    I agree! Please restore the fund designation/description to the gift confirmation. We have donors who are confused frequently because they do not know if there contribution is going to what they selected out of over 100 different fund donation forms. It will greatly diminish that confusion

    Attachments Open full size

Related ideas