Blackbaud should build a survey tool like "Survey Monkey" and provide it through the Web Version of RENXT

Since we already have the "consent feature" now in RE, it will be "child's play" to build a "Survey Monkey" like tool so we can send out surveys as easily as we send out emails.

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  • Jul 12 2021
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  • Olly Forder commented
    June 06, 2023 14:58

    We've integrated our platform with Raisers Edge NXT to synchronise constituents and consents to be able to provide automated emails, surveys, forms and workflows.


    From a webhook perspective, we've implement the constituent add, change and delete. Whenever this webhook is triggered we are syncing the consent records as applicable.


    However, it doesn't appear that there is a webhook that can be triggered if a consent record is added. Is this on the roadmap?


    We've overcome this by synching all consents for all constituents, however that's performance intensive.


    Thanks!