Currently you can only see the honeycomb on "Recent emails". When clicking on "View all sent emails" you no longer have this option. It is nice to be able to see the additional options with percentages, etc.
We would love this for at least 12-28 months of marketing emails for tracking trends and planning/adjusting communication strategies for the next year. We didn't realize how implementing workflow emails was going to quickly push this information out of view for the marketing team. Since the table of email history really truncates the email descriptions and which list was used, it is very hard to get usable data and try to manually calculate some of the information about open rates and click percentages.
This has been a posted idea since the middle of 2022. Analytics is extremely important and this should be part of the roll out of RENXT as soon as possible. We want to move all our marketing from BBNC to RENXT, but the analytics need to be expanded to all emails for us to be able to do this successfully.
This should be standard information to get out of NXT and is key to analyzing direct marketing and fundraising emails. Please add this feature. It's hard to understand why this is available for only the last 5 or 6 emails. It's year end giving time and not being able to view the honeycomb (and have access to that infomration on a downloadable report) for ALL emails costs us fundraising dollars.
We would love this for at least 12-28 months of marketing emails for tracking trends and planning/adjusting communication strategies for the next year. We didn't realize how implementing workflow emails was going to quickly push this information out of view for the marketing team. Since the table of email history really truncates the email descriptions and which list was used, it is very hard to get usable data and try to manually calculate some of the information about open rates and click percentages.
This has been a posted idea since the middle of 2022. Analytics is extremely important and this should be part of the roll out of RENXT as soon as possible. We want to move all our marketing from BBNC to RENXT, but the analytics need to be expanded to all emails for us to be able to do this successfully.
This should be standard information to get out of NXT and is key to analyzing direct marketing and fundraising emails. Please add this feature. It's hard to understand why this is available for only the last 5 or 6 emails. It's year end giving time and not being able to view the honeycomb (and have access to that infomration on a downloadable report) for ALL emails costs us fundraising dollars.
Please please please! And also an ability to export a simple CSV form of the performance with the click rates, etc...
Please make this happen Blackbaud! The extra data in honeycomb view is very important for direct marketing emails.