Make City/State/Zip fields NOT required on existing records.

With the update to tab view in NXT, the city/state/zip fields are now required when updating existing addresses. This was confirmed through a case with BB that it is intentional. I'm asking BB to make this a function an org can choose to turn on or off - so that orgs like mine can choose to NOT make these fields required.

I am doing a huge update to existing records and their addresses, updating the "Type" for each of them. As a hospital, lots of our records have their department info as their address, so no city/state/zip. A week ago while I was working on this it was no problem - I just changed the Type, saved, and moved on. Now that these fields are required I can no longer do this. We'll likely be forced to populate these fields with bad data just to satisfy the requirement.

Please make these required fields optional so we aren't forced to populate our database with bad data.

  • Sara Wabrowetz
  • Nov 10 2026
  • Attach files