Use the constituent receipt type to prevent auto-generated receipts from donation form gifts

We have donors who are set up as requesting a consolidated receipt (DBV), which still works when gifts are entered manually through gift batch entry, or imported from other sites, and then processed manually via receipting tools such as letterbox.

When gifts are received via our online donation forms, which we have set up to receipt automatically, the receipt type of the constituent isn't referenced, and they are automatically receipted even if they want consolidated receipts.

If the donation forms could have a setting that allow the use of the constituent's selected receipt type to determine how gifts should be processed, that would be immensely helpful

The only other option we currently have is to disable auto-receipting altogether, but this would delay the receipt generation for all of the constituents that are not requesting consolidated receipts.

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  • Nov 6 2026
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