Please provide a centralized calendar of Blackbaud webinars, town halls, and other events that customers can access and follow. The calendar could serve as a central hub, with events linking directly to the appropriate registration pages, blog posts, community announcements, or landing pages for additional details.
Ideally, the calendar would include filtering options such as event series, hosting department, industry vertical, product, or feature area. However, even a comprehensive list of all events in one location would be extremely helpful. Including the intended audience for each event would also be helpful, as it would allow customers to easily identify and share relevant opportunities with the appropriate team members.
Currently, customers learn about webinars and town halls through a variety of channels, making it difficult to stay informed about all the available opportunities. Many events are easy to miss. For example, town halls were previously announced through one community blog post from several years ago, but there is a different blog post to follow now. Some events are promoted by email, but not all interested users receive those communications. Customer Success webinars are another example, as some users receive invitations while others who would benefit do not. In addition, different event series often have separate landing pages, requiring customers to search across multiple locations for information.
Centralizing these offerings into a single calendar or event hub would make it much easier for customers to discover, track, and attend relevant webinars and town halls.
Yes! There are so many different things happening, it is hard to find everything and make sure you're signed up for what make sense for your organization.
All the sources of information and webinar is like drinking through a firehose sometimes, this would be so helpful!
Great idea! I keep missing things, and can't keep track of where it's all filtered through
This would be really useful - we had a bunch of RE NXT User Groups in the UK recently, but it seemed like quite a few UK folks didn't see any notifications about this.
I'm in full support of this and am exhausted from trying to keep track of all. the. things!
this would be extremely helpful.