Globally cancel (terminate or complete) automated recurring gifts

This is not just a request to move a feature from database view to web view, this cannot be done in database view either.

After a regular gift has been automated we can no longer change the status from HELD to Completed or Terminated with either an import to global change run in database view.

Right now I have over 80 regular gifts that were put on hold after a hard fail and I have to terminate them now because we have been unable to get new payment details. I need to do this manually one gift at a time. This is a huge waste of time and frustrating because, before we automated our credit card gifts, I used to do be able to do this with a 30 second import.

  • Catherine Burns
  • Sep 29 2026
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