Allow non-constituent guests (like spouses) to register on behalf of the 'host' constituent

Currently, the first name submitted for an event registration is always treated as the host, and any other names are treated as guests. If a non-constituent spouse is the first name submitted, NXT fails to match them and wants to create a new record. If you manually link them to the constituent record, it then adds the spouse as a guest with the same name as the constituent.

For example, Bill Smith (constituent) and Meg Adams (non-constituent) are invited to an event. Meg fills out the RSVP form with P1: Meg Smith and P2: Bill Smith. NXT does not match the submission to a constituent, because there is no constituent named Meg Adams. If I manually link their submission to the record for constituent Bill Smith, the registration processes that Bill Smith is attending and is also bringing a new guest named Bill Smith.

  • Guest
  • Sep 29 2026
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  • Cheena DeAraujo-Desir commented
    04 Nov 13:49

    Adding to this, there should be a method where you can flip host and guest if you run into this scenario. I had a situation described above and it kept finding the primary record holder and not the spouse. Even after I linked the PRH to the host, I could not get the secondary person to pull in. It would only fine the PRH. If we could flip the host and guest, this may resolve some of the issue.