Gift Aid on optimised donation form

Please can you make the address fields mandatory when a donor has ticked yes to Gift Aid eligibility on an optimised donation form. Allowing them to skip that step even though it quickly flashes up that it is mandatory, means we cannot claim the Gift Aid. On the payment notification email, there is no field to show they have clicked yes to Gift Aid, so we have no idea what their intention was to be able to go back to them.

Added to this is the fact they can also skip the consent fields which make it harder to know what their intention was. A simple yes/no option would suffice and making it mandatory for them to pick one or the other.

  • Guest
  • Sep 7 2026
  • Reviewed: Voting Open
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