Event RSVPs Duplicate Merge Contact Info Loss

When someone RSVPs and it makes a half record in the events module, there is the ability to adjust the person by searching for consitutents in the database and replacing that RSVP with their full record and deleting the half record. The problem is when that exchange happens, the new contact information from the RSVP is lost. It would be nice to be prompted to update that consituents contact information that was entered with the RSVP instead of it dissapearing. I don't want to convert these event records to full consitutent records, merge each one, and save. It would be really nice if blackbaud could have a feature to update these like it does in the duplicate review function of the gift processing module.

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  • Apr 30 2026
  • Reviewed: Voting Open
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