When donors make a pledge and intend to pay by check and then decide to pay by credit card, it would be great to be able to update the payment method and add cc info in NXT so it can be automated.
We just transitioned from Bloomerang, (that has this feature) to Blackbaud. Most of our work is with 5 year pledges. All our pledges came over as cash pay, but eventually we will have to stop processesing these in Bloomerang and move them over the Blackbaud. We will need a way to add the credit cards to the remainder of the pledges.
The payment on pledges should be able to changed or updated at any point in the life of the pledge. Having to write down and re-book is just too time consuming.
I recently had an automated pledge with payment info that needed to be revised. Instead of simply updating the info, I had to write the whole thing down and re-book a new pledge with the updated ino. Very time consuming.
Honestly...I can't believe that this wasn't an option from the beginning. Please add this.
This seems like a "must have" no-brainer. Please add!
We just transitioned from Bloomerang, (that has this feature) to Blackbaud. Most of our work is with 5 year pledges. All our pledges came over as cash pay, but eventually we will have to stop processesing these in Bloomerang and move them over the Blackbaud. We will need a way to add the credit cards to the remainder of the pledges.
The payment on pledges should be able to changed or updated at any point in the life of the pledge. Having to write down and re-book is just too time consuming.
I recently had an automated pledge with payment info that needed to be revised. Instead of simply updating the info, I had to write the whole thing down and re-book a new pledge with the updated ino. Very time consuming.