When an online gift batches into RE, Cardholder Name should not contain dud characters

Credit card holder name currently adds characters do that do not belong when the name includes "&". i.e. "Joe & Karen Smith" translates to Joe &;amp Karen Smith." Finance team requested this be fixed, according to RE chat / tech support this is an integration issue between Luminate Online and Raiser's Edge NXT.

  • Sharlene Kipfer
  • Feb 24 2026
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