Address Review option with Online Data Review

There are several open ideas regarding address with online forms - notably #4911.

If the donor matches due to email and name being perfect match, however the donor opts to not fill in the address completely - or intentionally enters bad address information to complete the form quickly - the system updates the address automatically to the newly entered address and there is no opportunity for reviewing to approve or not.

Our data manager currently reviews every email confirmation from donations against records to look for discrepancy with address information and has caught three just since the holidays this year. There needs to be some form of alert that address does not match especially when donor matches so that we keep accurate address information.

  • Matt Haynes
  • Jan 13 2026
  • Reviewed: Voting Open
Online data review
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  • Elizabeth Johnson ⭐ Community All-Star commented
    20 Apr 14:24

    The addresses that pre-populate for the donors/event participants do not include apartment numbers. I feel like this is more of an BB issue than a donor issue as when something prepopulates and it is close one assumes it is close enough.

    My work around it to have a different address, phone, email type, or constituency code when new information is collected that tells me this information came from a form. I have a query I review each morning that helps with 95% of the issues that this creates.

    I would love for apartments to be included in those prepopulated addresses!

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