Description:
Across Raiser’s Edge NXT — including the online forms donors and registrants fill out — address entry currently relies on a geolocation/places autocomplete service (e.g., Bing Maps Autosuggest). This tool is designed for map searching, not for validating mailing addresses. As a result, it frequently:

• Fails to recognize valid residential or organizational addresses

• Suggests unrelated businesses or far‑away locations

• Struggles with international formats

• Does not standardize addresses to USPS or global postal standards

• Creates friction for donors, registrants, and staff

• Introduces inconsistent or undeliverable address data into the database

For a fundraising CRM, accurate and standardized addresses are essential for stewardship, tax receipts, segmentation, and donor communication. A mapping autocomplete is not sufficient for these needs.

Request:
Please replace the current geolocation-based autocomplete with a true postal validation API, such as:

• USPS CASS-certified validation (for U.S. addresses)

• A global postal dataset for international addresses

This should apply consistently across all address entry points, including:

1. RENXT Standard Donation Forms

2. RENXT Optimized Donation Forms

3. Event Registration Forms

4. Manual address entry inside Raiser’s Edge NXT

5. Membership Forms

6. Any future forms or workflows that collect addresses

Benefits:

• Cleaner, standardized address data at the point of entry

• Fewer returned mail pieces and wasted postage

• Better donor and registrant experience

• Higher conversion rates on donation and event forms

• Reduced reliance on batch cleanup tools

• More accurate reporting, segmentation, and stewardship

Implementing a true postal validation API would significantly improve data quality, donor trust, and the overall giving and registration experience across the platform.