When I update a credit card in a recurring gift record in NXT, it gives me the option to add notes. However, I have checked with Blackbaud and apparently there is no way for us to see these notes that we've input. If there's an option to input notes, we should be able to see them somehow...
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As per Raisers edge, they also cannot pull the information from the back end. So the field currently is inaccessible once completed.
Attached image for reference of the field I am discussing.