Add the ability to see the monthly credit card update notes in gift record

When I update a credit card in a recurring gift record in NXT, it gives me the option to add notes. However, I have checked with Blackbaud and apparently there is no way for us to see these notes that we've input. If there's an option to input notes, we should be able to see them somehow...


Edit: It turns out you CAN see it. It adds the credit card update as an amendment (making global change impossible, annoying as I have to update appeals every year and now will have to manually do it for everyone I've updated).

  • Aiden Cooper
  • Nov 12 2025
  • Reviewed: Voting Open
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  • Aiden Cooper commented
    November 12, 2025 17:18

    .

  • Aiden Cooper commented
    November 12, 2025 17:18

    As per Raisers edge, they also cannot pull the information from the back end. So the field currently is inaccessible once completed.

    Attached image for reference of the field I am discussing.