Display online presence link type on Contact Information tile
We use a finder service for LinkedIn profiles, and that data is imported using a "LinkedIn Finder" link type. Then we validate the information one-to-one and change the link type to "LinkedIn." In web view, users cannot differentiate between the two types because the link type does not display in the online presence section. We would like to request that the link type display for online presence similarly to how it displays for phone numbers and email addresses.
-
Alissa Newton
- Oct 23 2025
Related ideas
100% agree with this idea. Currently, web view requires that one online presence be marked as “Primary,” and we often rely on that designation simply to identify the most important link at a glance. Sometimes that link is not the first one added, and having the online presence link type visible would remove the need for that workaround entirely.
It also raises the question of whether “Primary” is serving the right purpose for online presence links. Once the link types are visible, (I'm an optimist that this will happen) the type itself becomes more meaningful than the designation. As long as the link is clickable and/or easy to copy, the label provides the context users actually need.
There are also edge cases, such as WeChat IDs, which are valid online presences but do not follow a standard http/https format. This makes it even more important to display the link type clearly so users understand what they are viewing.