Fix custom field filter in Lists

In web view I've set up a Gift Attribute and a Table for it of 5 values. All are active. I've created a Gift List and (after a 24hr wait for it to appear!) selected the Gift Attribute as a filter. When the list loads and I click the Gift Attribute filter it's only showing me 3 of the 5 values.

I think what it's doing is only showing values that are in use on a record. But I can't think of a use case that makes that a good idea! This is a dynamic list that I'm setting up for other users. I don't want to have to edit it later once the other 2 values are on a record. I should be able to set it and forget it. In database view you can select any table value. Why on earth isn't that behaviour reflected in web view?

FWIW tried to report this error to support but Submit a Case has gone and I gave up waiting on virtual chat.

  • Amy Daultrey
  • Sep 26 2025
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